Our Rental conditions

These conditions apply to the seasonal rental of the two properties offered on mapamax.fr: Le Rosa in Quend-Plage and Le Simone in Villard-de-Lans. Booking a stay implies acceptance of these conditions.

Bookings are made on this website. A booking is final once the online payment is completed and the confirmation e-mail has been sent.

The displayed price includes the stay. The mandatory extras (end of stay cleaning, and for Le Rosa the household linen) are shown separately and added to the total during booking. The tourist tax is shown separately during booking: it is calculated per adult per night, collected by us and paid to the municipality.

A security deposit is required for each stay; the amount is shown on the property page and during booking. The bank card is registered but nothing is charged unless damage is found. If an amount is charged, the reason is documented and communicated to the guest by email, with the amount and the reason.

If no damage is found, the deposit is released at the latest 14 days after departure and the card details are deleted. The guest is informed by email.

Cancellations must be made in writing, by e-mail to contact@mapamax.fr. The date the message is received is the date that counts.

More than 30 days before arrival: full refund of the stay. Between 30 and 14 days: 50% of the stay remains payable. Less than 14 days before arrival: the full stay remains payable.

Should we have to cancel your stay, for any reason, everything you have paid is refunded within fourteen days.

Arrival and departure times are shown on the property page and in the confirmation e-mail. Different times can sometimes be arranged: just ask us.

The number of guests may not exceed the stated capacity of each property. Parties and events are not allowed, the properties are non-smoking and pets are not admitted. Guests agree to treat the property with care and to report any incident.

Guests are liable for damage caused during their stay. Proof of holiday liability insurance may be requested.

In accordance with article L221-28 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date. The cancellation conditions above apply instead.

In the event of a dispute, please contact us first: most issues are easily resolved, and in writing we both keep a record of what was agreed.

If we cannot find a solution together, you may use a consumer mediator free of charge, in accordance with articles L611-1 and following of the French Consumer Code. The name and contact details of the mediator will be listed here as soon as one has been appointed.

These conditions are governed by French law.